AI agents with guardrails for small businesses
We build AI agents around your own data and decisions, and we set up off-the-shelf assistants such as Claude and ChatGPT so they only do what you have agreed. That means connected accounts, permissions, approval rules and a record of what was approved.
Right fit when
- The work involves judgement on unstructured input, such as emails, documents or research, where fixed rules fall short.
- You want to try a general assistant but need limits on what it can send, pay, sign or delete.
- You need an agent working on your own data, not a generic one.
- You want a named owner and a record for anything an agent does on your behalf.
What is included
- Bespoke agents
- Agents built for a specific job on your data, such as database search, list creation, competitor monitoring or CRM support.
- Setup of general assistants
- Connecting accounts and tools to an assistant deliberately, with only the access each job needs.
- Approval rules
- An agreed list of actions that must go to a person before they happen, such as sending, paying, signing or deleting.
- Audit trail
- A record of what an agent did and what was approved, so you can learn from it and answer for it.
- Documentation
- Written to a standard another developer could take over, so you are never dependent on us.
- Team readiness
- Training so the people reviewing approvals know what to look for and do not simply click through.
How it runs
Diagnose
Is this a job for fixed rules, a general assistant, or a bespoke agent? Sometimes the honest answer is simpler than an agent.
Agree the limits
What the agent can see, what it can do alone, and what needs a person.
Build and test
Built on real examples from your business, with failure cases tested, not just the happy path.
Hand over
Documentation, an owner for the process, and post-launch support.
Background
- Forma, a PR and communications agency: AI agents handling database search, list creation, competitor monitoring and CRM support.
- Built and managed automation and CRM systems at Google, Moonpig and Buyagift.
Pricing
Fixed-price. Complete System runs from £2,500 to £7,500 and Enterprise AI from £10,000, both scoped after a discovery call.
AI Agents: common questions.
Thinking about an AI agent?
Book a free 30-minute call. Tell us the job and we'll say whether it needs an agent, an assistant with limits, or just a simpler automation.
Book a Discovery CallOr email hello@automated-digital.com