Automated Digital
AI Agents

AI agents with guardrails for small businesses

We build AI agents around your own data and decisions, and we set up off-the-shelf assistants such as Claude and ChatGPT so they only do what you have agreed. That means connected accounts, permissions, approval rules and a record of what was approved.

Right fit when

  • The work involves judgement on unstructured input, such as emails, documents or research, where fixed rules fall short.
  • You want to try a general assistant but need limits on what it can send, pay, sign or delete.
  • You need an agent working on your own data, not a generic one.
  • You want a named owner and a record for anything an agent does on your behalf.

What is included

Bespoke agents
Agents built for a specific job on your data, such as database search, list creation, competitor monitoring or CRM support.
Setup of general assistants
Connecting accounts and tools to an assistant deliberately, with only the access each job needs.
Approval rules
An agreed list of actions that must go to a person before they happen, such as sending, paying, signing or deleting.
Audit trail
A record of what an agent did and what was approved, so you can learn from it and answer for it.
Documentation
Written to a standard another developer could take over, so you are never dependent on us.
Team readiness
Training so the people reviewing approvals know what to look for and do not simply click through.

How it runs

  1. Diagnose

    Is this a job for fixed rules, a general assistant, or a bespoke agent? Sometimes the honest answer is simpler than an agent.

  2. Agree the limits

    What the agent can see, what it can do alone, and what needs a person.

  3. Build and test

    Built on real examples from your business, with failure cases tested, not just the happy path.

  4. Hand over

    Documentation, an owner for the process, and post-launch support.

Background

  • Forma, a PR and communications agency: AI agents handling database search, list creation, competitor monitoring and CRM support.
  • Built and managed automation and CRM systems at Google, Moonpig and Buyagift.

Pricing

Fixed-price. Complete System runs from £2,500 to £7,500 and Enterprise AI from £10,000, both scoped after a discovery call.

AI Agents: common questions.

Thinking about an AI agent?

Book a free 30-minute call. Tell us the job and we'll say whether it needs an agent, an assistant with limits, or just a simpler automation.

Book a Discovery Call

Or email hello@automated-digital.com